Effective Date: March 15, 2015
- Information We Collect: When you engage with our website or utilize our services, we may collect the following types of information:
1.1. Personal Information: This includes your name, address, phone number, email address, and any other details you voluntarily provide when requesting a quote, signing up for our newsletter, or communicating with us through contact forms.
1.2. Transaction Information: If you make a purchase or request a service, we may collect payment details and relevant billing information.
1.3. Website Usage Data: We may automatically collect non-personal information such as IP addresses, browser type, operating system, device information, and website usage patterns through cookies and similar technologies.
- How We Use Your Information: We may use the information collected for the following purposes:
2.1. Providing Services: We use your personal information to respond to inquiries, process orders, and deliver products and services you request from us.
2.2. Marketing and Communications: With your consent, we may use your contact information to send you updates, promotional materials, or newsletters about our window products, special offers, or events.
2.3. Improving User Experience: We analyze website usage data to understand how visitors interact with our site, allowing us to enhance its functionality, content, and user experience.
2.4. Customer Support: Your information helps us address customer support queries, troubleshoot issues, and provide assistance effectively.
2.5. Legal and Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, as well as to protect our rights and interests.
- Cookies and Similar Technologies: We utilize cookies and similar technologies to improve your browsing experience on our website. Cookies allow us to remember your preferences and offer personalized content. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect certain features on our website.
- Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except when necessary for providing our services or as required by law. We may share non-personal website usage data with third-party service providers to help us analyze site traffic and improve our offerings.
- Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, while we strive to protect your data, we cannot guarantee absolute security due to the inherent risks associated with electronic transmission and storage.
- Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information from our records.